There’s a lot of talk about artificial intelligence (AI) in insurance, but how exactly are insurers leveraging new AI and machine learning (ML) capabilities? Whereas some of the hype may

What’s happening in auto insurance right now? Let’s take a look at 10 significant auto insurance trends impacting operations, losses, and customer satisfaction. 1. Property and Casualty Insurers Report High

AI is booming, and this may lead to a new wave of AI regulation. For insurance companies trying to refine their AI strategy, the possibility of new regulations can be

Sometimes a wait-and-see approach makes sense. Deciding whether to leverage new technologies is not one of those times. Progressive’s use of emerging AI tools is a prime example of progress

As the insurance industry delves deeper into AI, insurance professionals are encountering many new terms. However, many of these terms are not actually new. “Deep learning” is a good example.

Auto insurance policyholders are fleeing their insurers. Recent figures are both alarming and intriguing. It’s true that some auto insurers will lose customers, but most customers will go on to

Bias in auto insurance underwriting is a serious risk. Biased practices can lead to lawsuits and regulatory action. They can also cause some drivers to miss out on good insurance

When insurance underwriters don’t have the full picture regarding an applicant’s risk, they are at a disadvantage. This imbalance – in which the insurance applicant has more knowledge than the

Insurance fraud is a problem that just won’t go away – but could that change? Although bad actors will always try to find ways to cheat the system, artificial intelligence

Many auto insurance underwriters aim to separate good, bad, and ugly insurance risks. Theoretically, good risks are safe drivers, bad risks are dangerous drivers, and ugly risks are fraudulent applicants.